What makes the first few minutes of a workshop the most important ones?

In this episode, I sit down with Jan Keck, facilitation trainer, double TEDx speaker, and author of the Campfire Method, to unpack what's really happening in participants' minds as they walk into a room, and why traditional icebreakers so often backfire. We explore the shift from "breaking the ice" to gradually melting it, the idea of a risk ramp for building trust step by step, how to design real choice and ownership into a session without overwhelming people, and practical ways to include quieter, more hesitant voices without ever putting them on the spot. A practical listen for any trainer who wants their opening minutes to build trust instead of just filling time.