Trainers Toolbox Podcast Episode 18
How To Handle Difficult Situations
In a Workshop
Every trainer faces tricky moments during their workshops once in a while. Whether it is disengaged or overly talkative participants or simply some technical problems, difficult situations can easily throw us as trainers off. In this episode, I unpack how to avoid difficult situations as well as how to deal with them once they arise. I am also sharing 5 most useful tips from my own experience. On top of that I am sharing 4 examples of how to use the tips in practice.
Ready to start dealing with difficult situations like a pro?
Then give this episode a listen.
Get the free brief summary:
What we explore:
- how to prevent challenging situations
- first thing to do when a challenging situation occurs
- 5 tips from my experience for dealing with difficult situations
- how to use the tips in practice with examples of 4 common difficult situations
One of my 5 tips for dealing with difficult situations is to “lean into empathy”.